Opening Hours
Monday: 09:00 – 15:00
Tuesday: 09:00 – 15:00
Wednesday: 09:00 – 13:00
Thursday: 09:00 – 15:00
Friday: 09:00 – 13:00
Phone: +49 (0) 2451 2983
Fax: +49 (0) 2451 71129
Email: [email protected]
Nato Air Base – Building 81
Lilienthalallee 100
52511 Geilenkirchen
Visit us in Geilenkirchen.
If you prefer to meet us in person, you are welcome to visit our office in Geilenkirchen.
Alternatively, we are happy to assist you via phone and email.
Emergency Numbers
If you are currently experiencing a breakdown and need immediate assistance, please do not call us. Instead, contact the 24-hour hotline of the roadside assistance service responsible for you directly please.
If you are a member of ADAC or ACE, you can call the following numbers:
ADAC Members – 0049 89 222222
ACE Members – 0049 711 530 343536
If your insurance included roadside assistance (Schutzbrief), you can call here:
Mirascon – 0049 221 8277 9668
Atlantic Trust – 0049 6332 9136 2000
Allianz – 0049 89 38002300 or 0800 11 22 33 44
VHV – 0049 511 65505020
Europa – 0049 221 60607060
AXA – 0049 221 148 35803
Dialog – 0049 89 55987 8484
If you would like to report a damage to your insurance company, you can use the following contact options:
Mirascon Online Claim Form
Atlantic Trust – 0049 6332 9136 2000 or Atlantic Trust Online Claim Form
Allianz – 0049 89 3800 2300
VHV – 0049 511 907 88 11 or VHV Online Claim Form
Europa – 0049 221 60 60 70 70
AXA – 0049 221 148 35803
Dialog – 0049 89 5121 5404
If you need help with this, we will be happy to help.
If you have taken out legal protection insurance, you can call the respective 24-hour hotline and receive free advice from a lawyer.
ARAG – 0049 211 99 333 99
ADVOCARD – 0049 40 237310
Don’t have legal protection insurance yet? Here you can receive a non-binding offer.
For any other emergency or if you would like to speak to us urgently:
Please call or whatsapp 0049 176 44416680 or email [email protected]
Many thanks.
